Refund Policy

For up to date refund policy information, please review Section 9, Our return policy, of EmailCollect’s Terms and Conditions.

As part of our commitment to customer satisfaction and without limiting the Performance Warranty (see Section 17, Warranties and Disclaimer, of our Terms and Conditions), you may terminate your initial Order of an EmailCollect Product, for no reason or any reason, through your account with us no later than thirty (30) days after the Order date for such EmailCollect Product. In the event you terminate your initial Order, we will refund you the amount paid under such Order. This termination and refund right applies only to your initial Order of the EmailCollect Product and only if you exercise your termination right within the period specified above, and does not apply to Additional Services.

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Contact us for questions related to refunds.